There is a telephone Ryanair in Spain available to the passenger, thanks to which it is possible to send our claims to the low cost airline irish. However, you should keep in mind that, with Ryanair, this customer service is not free.
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Ryanair Customer Support
In addition to the information and customer service telephone number, Ryanair It also has a contact form that can be filled out over the internet and a live chat service. Below we show you both ways to contact.
Ryanair phones
Ryanair puts at your disposal two different phone lines depending on the type of query you want to make. You must call 00 44 871 2460011 (£ 0,10 / min plus the cost of the international call) if you are going to make a general query because you want to make a reservation and you want information about:
- Available routes
- Documents needed for the trip
- Ryanair Terms and Conditions
A Spanish speaking agent will assist you. This line is available from Monday to Friday from 08: 00-19: 00, Saturdays from 09: 00-18: 00 and Sundays from 10: 00-18: 00.
Second, if you want to ask any questions once you have made your reservation (for changes or flight interruptions), you will have to call (902) 051 292 (€ 0,09 / min). The hours of this line are the same as the other.
Contact form
We can fill out Ryanair's contact form through their website, which can be accessed by clicking on this link.
We will have to complete this form with the following information:
- Personal details
- Reason for the query (a drop-down list appears)
- Booking confirmation number (locator)
The Ryanair contact form is available in the following languages: English, Portuguese, German, Spanish and Italian.
Live chat service
Ryanair has enabled on its website a live chat service with a company agent for inquiries related to your flight. The hours are from Monday to Friday from 07:00 to 19:00, Saturdays from 09:00 to 18:00 and Sundays from 10:00 to 18:00.
This new service has been described by many users as comfortable, especially because it is free and does not require you to wait for an airline agent to attend you. To connect you must enter the following information:
- Your Name
- Booking Number
- Email with which you booked the flight
It is possible that if there are many clients waiting, the chat will go slower and take a little longer than usual to assist you. In these cases, our advice is to try again after 3 to 4 minutes. There will come a time when a message will appear with the average waiting time.
You can access this service for free by clicking on this link.
Lost luggage
Below we show you in alphabetical order the telephone number to call in case of lost luggage at the different airports in Spain:
- Alicante (ALC): 00 34 6610959788
- Almeria (LEI): 00 34 617 195134
- Asturias (OVD): 00 34 91 321 10 00
- Bilbao (BIO): 00 34 91 321 10 00
- Girona (GRO): 00 34 972186735
- Fuerteventura (FUE): 00 34 928862640
- Ibiza (IBZ): 00 34 971 396441
- Sherry (XRY): 00 34 956 150152
- Gran Canaria (LPA): 00 34 928 579311
- Lanzarote (ACE): 00 34 928846178
- Madrid (MAD): 00 34 661419079
- Mahon-Menorca (MAH): 00 34 971 157 000
- Malaga (AGP): 00 34 952974530
- Murcia (MJV): 00 34 968172077
- Palma de Mallorca (PMI): 00 34 971 789647
- Reus (REU): 00 34 977778481
- Santander (SDR): 00 34 942202412
- Santiago de Compostela (SCQ): 00 34 981 547718
- Sevilla (SVQ): 00 34 954 449232
- Tenerife South (TFS): 00 34 922 759 693
- Valencia (VLC): 00 34 961 599052
- Valladolid (VLL): 00 34 983 415550
- Saragossa (ZAZ): 00 34 976 712433
In the articles Features of checked baggage on Ryanair y Hand luggage on Ryanair You can get more information about your luggage with this airline.
Passengers with reduced mobility
Those passengers who have a disability or reduced mobility will have to indicate your condition to the airline well in advance after making your reservation.
This procedure can be done by calling the special telephone number that Ryanair has set up for this purpose: (902) 585 230 (€ 0.07 / min, although calls from mobile phones and other networks may have a higher cost).
The hours in which this telephone line is available is from Monday to Friday from 08: 00-19: 00h, Saturdays from 09: 00-18: 00h and Sundays from 10: 00-18: 00h. In this telephone they will not answer questions that are not related to this topic.
To do this, you will have to use one of the telephones indicated in the section mentioned above Customers service. You can also use the live chat service.
Travel insurance
If when booking your flight you have taken out travel insurance with Ryanair, then you have the right to medical assistance in case of emergency during your trip.
In case you need to contact him Ryanair Medical Assistance Team, you can call the phone number 00 34 9717 46316, which is available 24 hours a day, 365 days a year.
If you have any complaint related to the policy or your travel insurance claim, you can contact Customer Service or the Claims Manager via email at this address: RAsalescomplaints@oneclaims.com
In the e-mail you must indicate that the travel insurance has been provided by UK General Insurance Limited (Ireland) and you must include the following code: RYRPATH11.
For any other type of claim or query, you can contact Ryanair through its contact form or by post at the following address: Customer Service Department, PO Box 11451, Swords, Co Dublin, Ireland.
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